Privacy Policy for Behaviorcoach.llc
This Privacy Policy explains how Behaviorcoach.llc ("we" or "us") collects, uses, shares, and protects the personal information of those who use services and visit the website. Behaviorcoach.llc is committed to protecting privacy and handling information in a transparent and secure manner.
1. Information collected
Various types of personal information may be collected, including:
Direct identifiers: Names, addresses, email addresses, phone numbers, and dates of birth.
Health and behavioral information: Details about a child's behavior, family dynamics, progress during interventions, and related health information.
Payment information: Credit card details or other financial information required for billing purposes.
Website usage data: IP addresses, browsing activity, and other information collected through cookies or similar technologies.
2. How information is collected
Information is collected through various methods, including:
Directly from the user: When information is provided during consultations, training sessions, or when using the website or services.
From caregivers: Information about a child's behavior and progress during sessions, gathered with informed consent.
Website forms: When contact forms are filled out, newsletters are signed up for, or services are registered for.
Automatically: Through cookies and similar technologies that track website usage and preferences.
3. How information is used
The collected information is used for the following purposes:
Providing services: To deliver individualized Behavior Analysis services, including developing and implementing intervention plans, providing parent education and training, and monitoring progress.
Communication: To communicate regarding a child's progress, schedule appointments, send important updates, and respond to inquiries.
Billing and payments: To process payments for services.
Website improvement: To understand how users interact with the website and improve user experience.
Marketing (with consent): To send newsletters, promotional materials, or information about new services, only with explicit consent.
4. Sharing information
Personal information will not be sold, rented, or traded with third parties without explicit consent, except in the following circumstances:
Service providers: Information may be shared with trusted third-party service providers who assist in delivering services, such as payment processors or website hosting providers.
Legal requirements: When required by law or to protect rights, property, or safety, or the rights, property, or safety of others.
With consent: When explicit consent is provided to share information for specific purposes.
5. Protecting information
Appropriate security measures have been implemented to protect personal information, including:
Secure data storage: Storing information on secure servers and systems.
Access controls: Limiting access to information to authorized personnel only.
Data encryption: Using encryption technologies to protect sensitive information, such as credit card details, during transmission.
Employee training: Educating staff on privacy best practices and data security protocols.
6. Rights
Depending on location and applicable privacy laws (e.g., CCPA, GDPR), certain rights regarding personal information may be available, including:
Right to know: The right to know what personal information is collected, used, and shared.
Right to delete: The right to request the deletion of personal information, subject to certain exceptions.
Right to opt-out: The right to opt-out of the sale or sharing of personal information.
Right to correct: The right to request correction of inaccurate personal information.
Right to limit: The right to limit the use and disclosure of sensitive personal information.
Right to non-discrimination: The right to not be discriminated against for exercising privacy rights.
Right to complain: The right to lodge a complaint with a supervisory authority if privacy rights have been violated.
To exercise any of these rights, please contact Behaviorcoach.llc using the information in the "Contact Us" section below. The request will be responded to in accordance with applicable laws.
7. Data retention
Personal information will be retained for as long as necessary to fulfill the purposes for which it was collected, including providing services, complying with legal obligations, resolving disputes, and enforcing agreements.
8. Children's privacy
Services are intended for use by individuals 18 years of age and older. Personal information is not knowingly collected from individuals under 13 years of age. If it is learned that personal information has been collected from a child under 13, steps will be taken to delete that information as soon as possible.
9. Changes to this Privacy Policy
This Privacy Policy may be updated from time to time to reflect changes in practices or applicable laws. Any material changes will be notified by posting the updated Privacy Policy on the website and indicating the date of the last revision. Review this Privacy Policy periodically to stay informed about how information is being protected.
10. Contact us
If you have any questions or concerns about this Privacy Policy or privacy practices, please contact:
Behaviorcoach.llc
contact@behaviorcoach.llc